S A Home Loans Credit department cannot read

Please be aware that if you are a self employed person and try to get a bond from them their credit department cannot read. After I send a letter from my registered accountant to them to confirm my salary as well as my 2 years financials, they told me after 2 weeks of waiting to hear, that their credit department cannot read my financials.

 I was approved with a 70% bond subject to valuations, property was valued for more than the purchase price but still they had to wait 1 hour before my offer expired to inform me that they cannot understand how my financials work.

My accountant did send them a letter to confirm all but they still cannot understand. Don't try and speak to someone in credit as the admin people will tell you it is not a good idea. Kevin Penwarden you should take note of this as your people cannot read and understand.
I will not deal with them ever again. Non of my family or friends will ever deal with them

Breach of Contract

Think again before going to S.A.H.L.

Why I ever decided to move my bond to S.A.H.L, well worse decision of my life! We took our bond from STD bank to S.A.H.L. as they gave us a number of options such as Edge and quick cash etc.

 So great we went ahead and moved our bond. After signing the papers we received 50% of the money as quick cash (absolutely wonderful). Then now 3 mnts later we get a payout of R101 000, so i question where the other 50k is. Then Std bank refunds me 19k. Great there is still 30k outstanding. Now after i signed for 300k out CASH I get told oh sorry there is no more money, plus we were suppose to get back 14k cancellation fee as waited 3 months for registration .And we get a BTW we charged you nearly 6k penalty for quick cash which was never agreed to with us So obviously these guys are doing exactly what they want and who cares we have to pay while they pocket all the way. I will be stopping my bonds debit order at the bank until I receive the rest of our money. How do these clowns expect me to pay a bond for an extra 300k if I did not even receive the full amount that i signed for. Perhaps someone should investigate if half their doings are legitimate ,as I am sure we are not the first to be caught this way. They are a bunch of Dishonest Indians and you should keep away from them.

Source : Thug Watch

No Service

To whom it may concern,
My Architect suggested I should try SA Home Loans for a further loan on and to transfer my bond from Standard Bank over to SA Home Loans. I contacted SA H L and spoke to Neil Puckeri, within 24 hours I faxed all my relevant documents through. It has been three weeks of trying to get service out of him now, the only reply I received was 'we cannot give you more than the bank', no figures, no interest rate info. I tried getting some proper feedback by leaving sms as well as email messages to no avail.
Now I gave up, as I have to admit that SA H L does not want to do business with me!
I guess my architect was wrong in his assumption and I am certain Standard Bank will assist me in their (usual) professional manner.
I doubt whether I will even receive a reply on this message, but I will definitely not advise any individual or company to use SA Home Loans! They are a bunch of Dishonest Asians who don't know what they are doing.

Source : Thug Watch

Passing the Buck

Guarantee What guarantee We don't keep records

A faulty geyser was replaced through SA Homeloans three years ago. Now it's faulty again and for a whole week I have been struggling to have it replaced by my insurance 'SA Homeloans' to no avail. Apparantly its still under guarantee and so the installer must replace it. Only problem is SA Homeloans doesnt have any records of the installer so I am left for a whole week without any hot water and a phone bill of several hundred rands trying to sort out theit mess. Professional NO!!! PATHETIC!! Source : Kobus

Feedback / Response

POOR SERVICE EVEN WITH HIGH COURT ORDER

I have a high court order that my ex husband must remove our joint property from my name - the house is in the market and I will not receive any benefit from the profit. He has been paying the house on his own for the last three years, which should prove that he is able to afford this and will pay the bond. Still, with the payments that are up to date and the high court order, SA Homeloans is refusing to grant him a loan so that the house can be taken off my name!! How pathetic, no one is willing to assist and I'm referred to one person after the other with no result. It seems that will have to go back to my attorney and court!!

It's a pity that they do not respond to reports, but I'm not suprised. Maybe the reports can help someone else decide not to deal with them. Source : Thug Watch

Source : Erika

Passing the Buck

Won't release more funds to pay the builder.

After struggling for over a year to get an increase loan from various banks institutions, for the completion of the second dwelling on our plot. Sa Homeloans agreed to assist. An evaluator was sent out and a loan was approved for R2M but only the value for the switch was released with another R197 000 bringing the outstanding loan to R1 041 000. We erected the roof with the released amount but the total cost was R249 700.00.
Upon the signing of the contract they requested to have the NHBRC Certificate for the second dwelling as part of the agreement which we submitted to them.
When we applied for the next amount to be released to pay our builder for the work completed, they advised that they could not as the second dwelling was not occupied yet and they don’t give building loans.
So, my question how then do we complete the building? Why did they send an evaluator who clearly saw that the building was not completed? Why did they request the NHBRC? How can they now claim that they do not give building loans?
Total amount owed for second dwelling, 50% completed were R964 264. We owe the builder R335 000 – the rest we have paid, this is surely more than 20% upfront required

Source : Andre

Useless Service

I have a bond with SA Homeloans and have had a perfect record since I open the bond last year March. I recently tried to lend a further MINIMAL amount for refurbishments to the property and their service is absolutely appaulling. They do not respond to emails. When you call they have different excuses and after 3 weeks of me trying to follow up on them, they then inform me that im oustanding documents they required, of which i was first informed they have everything! This service is useless and i would highly recommend getting a bond with a bank rather than wasting time with them!

Source : Thug Watch

BATTLE TO ACCESS ADDITIONAL FUNDS

My application for further funding are declined because of a misunderstanding on the part of SAHL? I discovered that my ITC record got tarnished due to a mistake on the side of Trans Union. I got blacklisted for an account at Truworths which I was not responsible for as the person the account belongs to has a complete different I.D. number and initials. I managed to sort the latter and ABSA confirmed that I am not on ITC, I also confirmed with Trans Union once again. SAHL however still confirm that I am blacklisted for Truworths this after I requested them to obtain the latyest ITC report. It seems as soon as I overcame the last obstacle SAHL will drop something else in front of me. The next thing that came just as I thought the I.T.C problem was solved, my utility bill is aparently a problem. This got me back to explaining again that our neighbourhood got new meters and I am now billed for the wrong meter! The next thing according to SAHL my disposable income is not enough! After re doing my calculations I still get to the same positive result and it does not make sense to me. What is realy the problem here? Discrimination?

Source :  Chisto

COST PEOPLE THOUSANDS OF RAND'S AND STILL CANT THINK.

WHAT A JOKE OF A FIRM .

we applied for a home loan with sa home loans.it has now been pending for 3 months ,first they want this cost r35000.00 then they want that cost r18000.00 then they dont like the way the finacials are done cost r6000.00 later ,then they send me a approved in priciple,then they say no affordability.please dont waste a 7 th time home owners time you people are a blady joke south africa think twice before you use these clowns they dont know what what they want or what they are doing.namly vania.